4 # real-time performance and health monitoring, done right!
5 # (C) 2016 Costa Tsaousis <costa@tsaousis.gr>
8 # Script to send alarm notifications for netdata
11 # - multiple notification methods
12 # - multiple roles per alarm
13 # - multiple recipients per role
14 # - severity filtering per recipient
16 # Supported notification methods:
18 # - slack.com notifications
19 # - pushover.net notifications
20 # - pushbullet.com push notifications by Tiago Peralta @tperalta82 PR #1070
21 # - telegram.org notifications by @hashworks PR #1002
22 # - twilio.com notifications by Levi Blaney @shadycuz PR #1211
23 # - kafka notifications
24 # - pagerduty.com notifications by Jim Cooley @jimcooley PR #1373
25 # - messagebird.com notifications by @tech_no_logical
27 # -----------------------------------------------------------------------------
28 # testing notifications
30 if [ \( "${1}" = "test" -o "${2}" = "test" \) -a "${#}" -le 2 ]
32 if [ "${2}" = "test" ]
39 [ -z "${recipient}" ] && recipient="sysadmin"
43 for x in "CRITICAL" "WARNING" "CLEAR"
46 echo >&2 "# SENDING TEST ${x} ALARM TO ROLE: ${recipient}"
48 "${0}" "${recipient}" "$(hostname)" 1 1 "${id}" "$(date +%s)" "test_alarm" "test.chart" "test.family" "${x}" "${last}" 100 90 "${0}" 1 $((0 + id)) "units" "this is a test alarm to verify notifications work"
63 export PATH="${PATH}:/sbin:/usr/sbin:/usr/local/sbin"
66 # -----------------------------------------------------------------------------
68 PROGRAM_NAME="$(basename "${0}")"
71 date "+%Y-%m-%d %H:%M:%S"
78 echo >&2 "$(logdate): ${PROGRAM_NAME}: ${status}: ${*}"
101 [ ${debug} -eq 1 ] && log DEBUG "${@}"
104 # -----------------------------------------------------------------------------
106 # check for BASH v4+ (required for associative arrays)
107 [ $(( ${BASH_VERSINFO[0]} )) -lt 4 ] && \
108 fatal "BASH version 4 or later is required (this is ${BASH_VERSION})."
110 # -----------------------------------------------------------------------------
111 # defaults to allow running this script by hand
113 NETDATA_CONFIG_DIR="${NETDATA_CONFIG_DIR-/etc/netdata}"
114 NETDATA_CACHE_DIR="${NETDATA_CACHE_DIR-/var/cache/netdata}"
115 [ -z "${NETDATA_REGISTRY_URL}" ] && NETDATA_REGISTRY_URL="https://registry.my-netdata.io"
116 [ -z "${NETDATA_HOSTNAME}" ] && NETDATA_HOSTNAME="$(hostname)"
117 [ -z "${NETDATA_REGISTRY_HOSTNAME}" ] && NETDATA_REGISTRY_HOSTNAME="${NETDATA_HOSTNAME}"
119 # -----------------------------------------------------------------------------
120 # parse command line parameters
122 roles="${1}" # the roles that should be notified for this event
123 host="${2}" # the host generated this event
124 unique_id="${3}" # the unique id of this event
125 alarm_id="${4}" # the unique id of the alarm that generated this event
126 event_id="${5}" # the incremental id of the event, for this alarm id
127 when="${6}" # the timestamp this event occurred
128 name="${7}" # the name of the alarm, as given in netdata health.d entries
129 chart="${8}" # the name of the chart (type.id)
130 family="${9}" # the family of the chart
131 status="${10}" # the current status : REMOVED, UNITIALIZED, UNDEFINED, CLEAR, WARNING, CRITICAL
132 old_status="${11}" # the previous status: REMOVED, UNITIALIZED, UNDEFINED, CLEAR, WARNING, CRITICAL
133 value="${12}" # the current value of the alarm
134 old_value="${13}" # the previous value of the alarm
135 src="${14}" # the line number and file the alarm has been configured
136 duration="${15}" # the duration in seconds of the previous alarm state
137 non_clear_duration="${16}" # the total duration in seconds this is/was non-clear
138 units="${17}" # the units of the value
139 info="${18}" # a short description of the alarm
141 # -----------------------------------------------------------------------------
142 # screen statuses we don't need to send a notification
144 # don't do anything if this is not WARNING, CRITICAL or CLEAR
145 if [ "${status}" != "WARNING" -a "${status}" != "CRITICAL" -a "${status}" != "CLEAR" ]
147 info "not sending notification for ${status} on '${chart}.${name}'"
151 # don't do anything if this is CLEAR, but it was not WARNING or CRITICAL
152 if [ "${old_status}" != "WARNING" -a "${old_status}" != "CRITICAL" -a "${status}" = "CLEAR" ]
154 info "not sending notification for ${status} on '${chart}.${name}' (last status was ${old_status})"
158 # -----------------------------------------------------------------------------
161 # By default fetch images from the global public registry.
162 # This is required by default, since all notification methods need to download
163 # images via the Internet, and private registries might not be reachable.
164 # This can be overwritten at the configuration file.
165 images_base_url="https://registry.my-netdata.io"
168 # if empty they will be searched in the system path
172 # enable / disable features
176 SEND_MESSAGEBIRD="YES"
179 SEND_PUSHBULLET="YES"
185 DEFAULT_RECIPIENT_SLACK=
186 declare -A role_recipients_slack=()
190 DEFAULT_RECIPIENT_PUSHOVER=
191 declare -A role_recipients_pushover=()
194 PUSHBULLET_ACCESS_TOKEN=
195 DEFAULT_RECIPIENT_PUSHBULLET=
196 declare -A role_recipients_pushbullet=()
200 TWILIO_ACCOUNT_TOKEN=
202 DEFAULT_RECIPIENT_TWILIO=
203 declare -A role_recipients_twilio=()
205 # messagebird configs
206 MESSAGEBIRD_ACCESS_KEY=
208 DEFAULT_RECIPIENT_MESSAGEBIRD=
209 declare -A role_recipients_messagebird=()
213 DEFAULT_RECIPIENT_TELEGRAM=
214 declare -A role_recipients_telegram=()
220 # pagerduty.com configs
222 declare -A role_recipients_pd=()
225 DEFAULT_RECIPIENT_EMAIL="root"
226 declare -A role_recipients_email=()
228 # load the user configuration
229 # this will overwrite the variables above
230 if [ -f "${NETDATA_CONFIG_DIR}/health_alarm_notify.conf" ]
232 source "${NETDATA_CONFIG_DIR}/health_alarm_notify.conf"
235 # -----------------------------------------------------------------------------
236 # filter a recipient based on alarm event severity
238 filter_recipient_by_criticality() {
239 local method="${1}" x="${2}" r s
242 r="${x/|*/}" # the recipient
243 s="${x/*|/}" # the severity required for notifying this recipient
245 # no severity filtering for this person
246 [ "${r}" = "${s}" ] && return 0
248 # the severity is invalid
250 [ "${s}" != "CRITICAL" ] && return 0
252 # the new or the old status matches the severity
253 if [ "${s}" = "${status}" -o "${s}" = "${old_status}" ]
255 [ ! -d "${NETDATA_CACHE_DIR}/alarm-notify/${method}/${r}" ] && \
256 mkdir -p "${NETDATA_CACHE_DIR}/alarm-notify/${method}/${r}"
258 # we need to keep track of the notifications we sent
259 # so that the same user will receive the recovery
260 # even if old_status does not match the required severity
261 touch "${NETDATA_CACHE_DIR}/alarm-notify/${method}/${r}/${alarm_id}"
265 # it is a cleared alarm we have sent notification for
266 if [ "${status}" != "WARNING" -a "${status}" != "CRITICAL" -a -f "${NETDATA_CACHE_DIR}/alarm-notify/${method}/${r}/${alarm_id}" ]
268 rm "${NETDATA_CACHE_DIR}/alarm-notify/${method}/${r}/${alarm_id}"
275 # -----------------------------------------------------------------------------
276 # find the recipients' addresses per method
278 declare -A arr_slack=()
279 declare -A arr_pushover=()
280 declare -A arr_pushbullet=()
281 declare -A arr_twilio=()
282 declare -A arr_telegram=()
284 declare -A arr_email=()
286 # netdata may call us with multiple roles, and roles may have multiple but
287 # overlapping recipients - so, here we find the unique recipients.
288 for x in ${roles//,/ }
290 # the roles 'silent' and 'disabled' mean:
291 # don't send a notification for this role
292 [ "${x}" = "silent" -o "${x}" = "disabled" ] && continue
295 a="${role_recipients_email[${x}]}"
296 [ -z "${a}" ] && a="${DEFAULT_RECIPIENT_EMAIL}"
299 [ "${r}" != "disabled" ] && filter_recipient_by_criticality email "${r}" && arr_email[${r/|*/}]="1"
303 a="${role_recipients_pushover[${x}]}"
304 [ -z "${a}" ] && a="${DEFAULT_RECIPIENT_PUSHOVER}"
307 [ "${r}" != "disabled" ] && filter_recipient_by_criticality pushover "${r}" && arr_pushover[${r/|*/}]="1"
311 a="${role_recipients_pushbullet[${x}]}"
312 [ -z "${a}" ] && a="${DEFAULT_RECIPIENT_PUSHBULLET}"
315 [ "${r}" != "disabled" ] && filter_recipient_by_criticality pushbullet "${r}" && arr_pushbullet[${r/|*/}]="1"
319 a="${role_recipients_twilio[${x}]}"
320 [ -z "${a}" ] && a="${DEFAULT_RECIPIENT_TWILIO}"
323 [ "${r}" != "disabled" ] && filter_recipient_by_criticality twilio "${r}" && arr_twilio[${r/|*/}]="1"
327 a="${role_recipients_messagebird[${x}]}"
328 [ -z "${a}" ] && a="${DEFAULT_RECIPIENT_MESSAGEBIRD}"
331 [ "${r}" != "disabled" ] && filter_recipient_by_criticality messagebird "${r}" && arr_messagebird[${r/|*/}]="1"
335 a="${role_recipients_telegram[${x}]}"
336 [ -z "${a}" ] && a="${DEFAULT_RECIPIENT_TELEGRAM}"
339 [ "${r}" != "disabled" ] && filter_recipient_by_criticality telegram "${r}" && arr_telegram[${r/|*/}]="1"
343 a="${role_recipients_slack[${x}]}"
344 [ -z "${a}" ] && a="${DEFAULT_RECIPIENT_SLACK}"
347 [ "${r}" != "disabled" ] && filter_recipient_by_criticality slack "${r}" && arr_slack[${r/|*/}]="1"
351 a="${role_recipients_pd[${x}]}"
352 [ -z "${a}" ] && a="${DEFAULT_RECIPIENT_PD}"
355 [ "${r}" != "disabled" ] && filter_recipient_by_criticality pd "${r}" && arr_pd[${r/|*/}]="1"
359 # build the list of slack recipients (channels)
360 to_slack="${!arr_slack[*]}"
361 [ -z "${to_slack}" ] && SEND_SLACK="NO"
363 # build the list of pushover recipients (user tokens)
364 to_pushover="${!arr_pushover[*]}"
365 [ -z "${to_pushover}" ] && SEND_PUSHOVER="NO"
367 # build the list of pushbulet recipients (user tokens)
368 to_pushbullet="${!arr_pushbullet[*]}"
369 [ -z "${to_pushbullet}" ] && SEND_PUSHBULLET="NO"
371 # build the list of twilio recipients (phone numbers)
372 to_twilio="${!arr_twilio[*]}"
373 [ -z "${to_twilio}" ] && SEND_TWILIO="NO"
375 # build the list of messagebird recipients (phone numbers)
376 to_messagebird="${!arr_messagebird[*]}"
377 [ -z "${to_messagebird}" ] && SEND_MESSAGEBIRD="NO"
379 # check array of telegram recipients (chat ids)
380 to_telegram="${!arr_telegram[*]}"
381 [ -z "${to_telegram}" ] && SEND_TELEGRAM="NO"
383 # build the list of pagerduty recipients (service keys)
384 to_pd="${!arr_pd[*]}"
385 [ -z "${to_pd}" ] && SEND_PD="NO"
387 # build the list of email recipients (email addresses)
389 for x in "${!arr_email[@]}"
391 [ ! -z "${to_email}" ] && to_email="${to_email}, "
392 to_email="${to_email}${x}"
394 [ -z "${to_email}" ] && SEND_EMAIL="NO"
397 # -----------------------------------------------------------------------------
398 # verify the delivery methods supported
401 [ -z "${SLACK_WEBHOOK_URL}" ] && SEND_SLACK="NO"
404 [ -z "${PUSHOVER_APP_TOKEN}" ] && SEND_PUSHOVER="NO"
407 [ -z "${PUSHBULLET_ACCESS_TOKEN}" ] && SEND_PUSHBULLET="NO"
410 [ -z "${TWILIO_ACCOUNT_TOKEN}" -o -z "${TWILIO_ACCOUNT_SID}" -o -z "${TWILIO_NUMBER}" ] && SEND_TWILIO="NO"
413 [ -z "${MESSAGEBIRD_ACCESS_KEY}" -o -z "${MESSAGEBIRD_NUMBER}" ] && SEND_MESSAGEBIRD="NO"
416 [ -z "${TELEGRAM_BOT_TOKEN}" ] && SEND_TELEGRAM="NO"
419 [ -z "${KAFKA_URL}" -o -z "${KAFKA_SENDER_IP}" ] && SEND_KAFKA="NO"
421 # check pagerduty.com
422 # if we need pd-send, check for the pd-send command
423 # https://www.pagerduty.com/docs/guides/agent-install-guide/
424 if [ "${SEND_PD}" = "YES" ]
426 pd_send="$(which pd-send 2>/dev/null || command -v pd-send 2>/dev/null)"
427 if [ -z "${pd_send}" ]
429 # no pd-send available
430 # disable pagerduty.com
435 # if we need curl, check for the curl command
436 if [ \( "${SEND_PUSHOVER}" = "YES" -o "${SEND_SLACK}" = "YES" -o "${SEND_TWILIO}" = "YES" -o "${SEND_MESSAGEBIRD}" = "YES" -o "${SEND_TELEGRAM}" = "YES" -o "${SEND_PUSHBULLET}" = "YES" -o "${SEND_KAFKA}" = "YES" \) -a -z "${curl}" ]
438 curl="$(which curl 2>/dev/null || command -v curl 2>/dev/null)"
442 # disable all curl based methods
448 SEND_MESSAGEBIRD="NO"
453 # if we need sendmail, check for the sendmail command
454 if [ "${SEND_EMAIL}" = "YES" -a -z "${sendmail}" ]
456 sendmail="$(which sendmail 2>/dev/null || command -v sendmail 2>/dev/null)"
457 [ -z "${sendmail}" ] && SEND_EMAIL="NO"
460 # check that we have at least a method enabled
461 if [ "${SEND_EMAIL}" != "YES" \
462 -a "${SEND_PUSHOVER}" != "YES" \
463 -a "${SEND_TELEGRAM}" != "YES" \
464 -a "${SEND_SLACK}" != "YES" \
465 -a "${SEND_TWILIO}" != "YES" \
466 -a "${SEND_MESSAGEBIRD}" != "YES" \
467 -a "${SEND_PUSHBULLET}" != "YES" \
468 -a "${SEND_KAFKA}" != "YES" \
469 -a "${SEND_PD}" != "YES" \
472 fatal "All notification methods are disabled. Not sending notification to '${roles}' for '${name}' = '${value}' of chart '${chart}' for status '${status}'."
475 # -----------------------------------------------------------------------------
476 # find a suitable hostname to use, if netdata did not supply a hostname
478 [ -z "${host}" ] && host="${NETDATA_HOSTNAME}"
479 [ -z "${host}" ] && host="${NETDATA_REGISTRY_HOSTNAME}"
480 [ -z "${host}" ] && host="$(hostname 2>/dev/null)"
482 # -----------------------------------------------------------------------------
483 # get the date the alarm happened
485 date="$(date --date=@${when} 2>/dev/null)"
486 [ -z "${date}" ] && date="$(date 2>/dev/null)"
488 # -----------------------------------------------------------------------------
489 # function to URL encode a string
492 local string="${1}" strlen encoded pos c o
495 for (( pos=0 ; pos<strlen ; pos++ ))
504 printf -v o '%%%02x' "'${c}"
514 # -----------------------------------------------------------------------------
515 # function to convert a duration in seconds, to a human readable duration
516 # using DAYS, MINUTES, SECONDS
519 local s="${1}" d=0 h=0 m=0 ds="day" hs="hour" ms="minute" ss="second" ret
521 s=$(( s - (d * 86400) ))
523 s=$(( s - (h * 3600) ))
525 s=$(( s - (m * 60) ))
529 [ ${m} -ge 30 ] && h=$(( h + 1 ))
530 [ ${d} -gt 1 ] && ds="days"
531 [ ${h} -gt 1 ] && hs="hours"
534 ret="${d} ${ds} and ${h} ${hs}"
540 [ ${s} -ge 30 ] && m=$(( m + 1 ))
541 [ ${h} -gt 1 ] && hs="hours"
542 [ ${m} -gt 1 ] && ms="minutes"
545 ret="${h} ${hs} and ${m} ${ms}"
551 [ ${m} -gt 1 ] && ms="minutes"
552 [ ${s} -gt 1 ] && ss="seconds"
555 ret="${m} ${ms} and ${s} ${ss}"
560 [ ${s} -gt 1 ] && ss="seconds"
568 # -----------------------------------------------------------------------------
573 if [ "${SEND_EMAIL}" = "YES" ]
581 info "sent email notification for: ${host} ${chart}.${name} is ${status} to '${to_email}'"
584 error "failed to send email notification for: ${host} ${chart}.${name} is ${status} to '${to_email}' with error code ${ret}."
592 # -----------------------------------------------------------------------------
596 local apptoken="${1}" usertokens="${2}" when="${3}" url="${4}" status="${5}" title="${6}" message="${7}" httpcode sent=0 user priority
598 if [ "${SEND_PUSHOVER}" = "YES" -a ! -z "${apptoken}" -a ! -z "${usertokens}" -a ! -z "${title}" -a ! -z "${message}" ]
601 # https://pushover.net/api
604 CLEAR) priority=-1;; # low priority: no sound or vibration
605 WARNING) priotity=0;; # normal priority: respect quiet hours
606 CRITICAL) priority=1;; # high priority: bypass quiet hours
607 *) priority=-2;; # lowest priority: no notification at all
610 for user in ${usertokens}
612 httpcode=$(${curl} --write-out %{http_code} --silent --output /dev/null \
613 --form-string "token=${apptoken}" \
614 --form-string "user=${user}" \
615 --form-string "html=1" \
616 --form-string "title=${title}" \
617 --form-string "message=${message}" \
618 --form-string "timestamp=${when}" \
619 --form-string "url=${url}" \
620 --form-string "url_title=Open netdata dashboard to view the alarm" \
621 --form-string "priority=${priority}" \
622 https://api.pushover.net/1/messages.json)
624 if [ "${httpcode}" == "200" ]
626 info "sent pushover notification for: ${host} ${chart}.${name} is ${status} to '${user}'"
629 error "failed to send pushover notification for: ${host} ${chart}.${name} is ${status} to '${user}' with HTTP error code ${httpcode}."
633 [ ${sent} -gt 0 ] && return 0
639 # -----------------------------------------------------------------------------
643 local userapikey="${1}" recipients="${2}" title="${3}" message="${4}" httpcode sent=0 user
644 if [ "${SEND_PUSHBULLET}" = "YES" -a ! -z "${userapikey}" -a ! -z "${recipients}" -a ! -z "${message}" -a ! -z "${title}" ]
646 #https://docs.pushbullet.com/#create-push
647 for user in ${recipients}
649 httpcode=$(${curl} --write-out %{http_code} --silent --output /dev/null \
650 --header 'Access-Token: '${userapikey}'' \
651 --header 'Content-Type: application/json' \
652 --data-binary @<(cat <<EOF
653 {"title": "${title}",
656 "body": "$( echo -n ${message})"}
658 ) "https://api.pushbullet.com/v2/pushes" -X POST)
660 if [ "${httpcode}" == "200" ]
662 info "sent pushbullet notification for: ${host} ${chart}.${name} is ${status} to '${user}'"
665 error "failed to send pushbullet notification for: ${host} ${chart}.${name} is ${status} to '${user}' with HTTP error code ${httpcode}."
669 [ ${sent} -gt 0 ] && return 0
675 # -----------------------------------------------------------------------------
679 local httpcode sent=0
680 if [ "${SEND_KAFKA}" = "YES" ]
682 httpcode=$(${curl} -X POST --write-out %{http_code} --silent --output /dev/null \
683 --data "{host_ip:\"${KAFKA_SENDER_IP}\",when:${when},name:\"${name}\",chart:\"${chart}\",family:\"${family}\",status:\"${status}\",old_status:\"${old_status}\",value:${value},old_value:${old_value},duration:${duration},non_clear_duration:${non_clear_duration},units:\"${units}\",info:\"${info}\"}" \
686 if [ "${httpcode}" == "204" ]
688 info "sent kafka data for: ${host} ${chart}.${name} is ${status} and ip '${KAFKA_SENDER_IP}'"
691 error "failed to send kafka data for: ${host} ${chart}.${name} is ${status} and ip '${KAFKA_SENDER_IP}' with HTTP error code ${httpcode}."
694 [ ${sent} -gt 0 ] && return 0
700 # -----------------------------------------------------------------------------
701 # pagerduty.com sender
704 local recipients="${1}" sent=0
708 WARNING) t='trigger';;
709 CRITICAL) t='trigger';;
712 if [ ${SEND_PD} = "YES" -a ! -z "${t}" ]
714 for PD_SERVICE_KEY in ${recipients}
716 d="${status} ${name}=${value} ${units} - ${host}, ${family}"
717 ${pd_send} -k ${PD_SERVICE_KEY} \
721 -f 'info'="${info}" \
722 -f 'value_w_units'="${value} ${units}" \
723 -f 'when'="${when}" \
724 -f 'duration'="${duration}" \
725 -f 'roles'="${roles}" \
726 -f 'host'="${host}" \
727 -f 'unique_id'="${unique_id}" \
728 -f 'alarm_id'="${alarm_id}" \
729 -f 'event_id'="${event_id}" \
730 -f 'name'="${name}" \
731 -f 'chart'="${chart}" \
732 -f 'family'="${family}" \
733 -f 'status'="${status}" \
734 -f 'old_status'="${old_status}" \
735 -f 'value'="${value}" \
736 -f 'old_value'="${old_value}" \
738 -f 'non_clear_duration'="${non_clear_duration}" \
739 -f 'units'="${units}"
741 if [ ${retval} -eq 0 ]
743 info "sent pagerduty.com notification using service key ${PD_SERVICE_KEY::-26}....: ${d}"
746 error "failed to send pagerduty.com notification using service key ${PD_SERVICE_KEY::-26}.... (error code ${retval}): ${d}"
750 [ ${sent} -gt 0 ] && return 0
756 # -----------------------------------------------------------------------------
760 local accountsid="${1}" accounttoken="${2}" twilionumber="${3}" recipients="${4}" title="${5}" message="${6}" httpcode sent=0 user
761 if [ "${SEND_TWILIO}" = "YES" -a ! -z "${accountsid}" -a ! -z "${accounttoken}" -a ! -z "${twilionumber}" -a ! -z "${recipients}" -a ! -z "${message}" -a ! -z "${title}" ]
763 #https://www.twilio.com/packages/labs/code/bash/twilio-sms
764 for user in ${recipients}
766 httpcode=$(${curl} -X POST --write-out %{http_code} --silent --output /dev/null \
767 --data-urlencode "From=${twilionumber}" \
768 --data-urlencode "To=${user}" \
769 --data-urlencode "Body=${title} ${message}" \
770 -u "${accountsid}:${accounttoken}" \
771 "https://api.twilio.com/2010-04-01/Accounts/${accountsid}/Messages.json")
773 if [ "${httpcode}" == "201" ]
775 info "sent Twilio SMS for: ${host} ${chart}.${name} is ${status} to '${user}'"
778 error "failed to send Twilio SMS for: ${host} ${chart}.${name} is ${status} to '${user}' with HTTP error code ${httpcode}."
782 [ ${sent} -gt 0 ] && return 0
788 # -----------------------------------------------------------------------------
792 local accesskey="${1}" messagebirdnumber="${2}" recipients="${3}" title="${4}" message="${5}" httpcode sent=0 user
793 if [ "${SEND_MESSAGEBIRD}" = "YES" -a ! -z "${accesskey}" -a ! -z "${messagebirdnumber}" -a ! -z "${recipients}" -a ! -z "${message}" -a ! -z "${title}" ]
795 #https://developers.messagebird.com/docs/messaging
796 for user in ${recipients}
798 httpcode=$(${curl} -X POST --write-out %{http_code} --silent --output /dev/null \
799 --data-urlencode "originator=${messagebirdnumber}" \
800 --data-urlencode "recipients=${user}" \
801 --data-urlencode "body=${title} ${message}" \
802 --data-urlencode "datacoding=auto" \
803 -H "Authorization: AccessKey ${accesskey}" \
804 "https://rest.messagebird.com/messages")
806 if [ "${httpcode}" == "201" ]
808 info "sent Messagebird SMS for: ${host} ${chart}.${name} is ${status} to '${user}'"
811 error "failed to send Messagebird SMS for: ${host} ${chart}.${name} is ${status} to '${user}' with HTTP error code ${httpcode}."
815 [ ${sent} -gt 0 ] && return 0
821 # -----------------------------------------------------------------------------
825 local bottoken="${1}" chatids="${2}" message="${3}" httpcode sent=0 chatid disableNotification=""
827 if [ "${status}" = "CLEAR" ]; then disableNotification="--data-urlencode disable_notification=true"; fi
829 if [ "${SEND_TELEGRAM}" = "YES" -a ! -z "${bottoken}" -a ! -z "${chatids}" -a ! -z "${message}" ];
831 for chatid in ${chatids}
833 # https://core.telegram.org/bots/api#sendmessage
834 httpcode=$(${curl} --write-out %{http_code} --silent --output /dev/null ${disableNotification} \
835 --data-urlencode "parse_mode=HTML" \
836 --data-urlencode "disable_web_page_preview=true" \
837 --data-urlencode "text=${message}" \
838 "https://api.telegram.org/bot${bottoken}/sendMessage?chat_id=${chatid}")
840 if [ "${httpcode}" == "200" ]
842 info "sent telegram notification for: ${host} ${chart}.${name} is ${status} to '${chatid}'"
844 elif [ "${httpcode}" == "401" ]
846 error "failed to send telegram notification for: ${host} ${chart}.${name} is ${status} to '${chatid}': Wrong bot token."
848 error "failed to send telegram notification for: ${host} ${chart}.${name} is ${status} to '${chatid}' with HTTP error code ${httpcode}."
852 [ ${sent} -gt 0 ] && return 0
858 # -----------------------------------------------------------------------------
862 local webhook="${1}" channels="${2}" httpcode sent=0 channel color payload
864 [ "${SEND_SLACK}" != "YES" ] && return 1
867 WARNING) color="warning" ;;
868 CRITICAL) color="danger" ;;
869 CLEAR) color="good" ;;
870 *) color="#777777" ;;
873 for channel in ${channels}
877 "channel": "#${channel}",
878 "username": "netdata on ${host}",
879 "icon_url": "${images_base_url}/images/seo-performance-128.png",
880 "text": "${host} ${status_message}, \`${chart}\` (_${family}_), *${alarm}*",
883 "fallback": "${alarm} - ${chart} (${family}) - ${info}",
886 "title_link": "${goto_url}",
894 "title": "${family}",
898 "thumb_url": "${image}",
899 "footer": "<${goto_url}|${host}>",
907 httpcode=$(${curl} --write-out %{http_code} --silent --output /dev/null -X POST --data-urlencode "payload=${payload}" "${webhook}")
908 if [ "${httpcode}" == "200" ]
910 info "sent slack notification for: ${host} ${chart}.${name} is ${status} to '${channel}'"
913 error "failed to send slack notification for: ${host} ${chart}.${name} is ${status} to '${channel}', with HTTP error code ${httpcode}."
917 [ ${sent} -gt 0 ] && return 0
923 # -----------------------------------------------------------------------------
924 # prepare the content of the notification
926 # the url to send the user on click
927 urlencode "${NETDATA_REGISTRY_HOSTNAME}" >/dev/null; url_host="${REPLY}"
928 urlencode "${chart}" >/dev/null; url_chart="${REPLY}"
929 urlencode "${family}" >/dev/null; url_family="${REPLY}"
930 urlencode "${name}" >/dev/null; url_name="${REPLY}"
931 goto_url="${NETDATA_REGISTRY_URL}/goto-host-from-alarm.html?host=${url_host}&chart=${url_chart}&family=${url_family}&alarm=${url_name}&alarm_unique_id=${unique_id}&alarm_id=${alarm_id}&alarm_event_id=${event_id}"
933 # the severity of the alarm
936 # the time the alarm was raised
937 duration4human ${duration} >/dev/null; duration_txt="${REPLY}"
938 duration4human ${non_clear_duration} >/dev/null; non_clear_duration_txt="${REPLY}"
939 raised_for="(was ${old_status,,} for ${duration_txt})"
941 # the key status message
942 status_message="status unknown"
944 # the color of the alarm
948 alarm="${name//_/ } = ${value} ${units}"
950 # the image of the alarm
951 image="${images_base_url}/images/seo-performance-128.png"
953 # prepare the title based on status
956 image="${images_base_url}/images/alert-128-red.png"
957 status_message="is critical"
962 image="${images_base_url}/images/alert-128-orange.png"
963 status_message="needs attention"
968 image="${images_base_url}/images/check-mark-2-128-green.png"
969 status_message="recovered"
974 if [ "${status}" = "CLEAR" ]
976 severity="Recovered from ${old_status}"
977 if [ ${non_clear_duration} -gt ${duration} ]
979 raised_for="(alarm was raised for ${non_clear_duration_txt})"
982 # don't show the value when the status is CLEAR
983 # for certain alarms, this value might not have any meaning
984 alarm="${name//_/ } ${raised_for}"
986 elif [ "${old_status}" = "WARNING" -a "${status}" = "CRITICAL" ]
988 severity="Escalated to ${status}"
989 if [ ${non_clear_duration} -gt ${duration} ]
991 raised_for="(alarm is raised for ${non_clear_duration_txt})"
994 elif [ "${old_status}" = "CRITICAL" -a "${status}" = "WARNING" ]
996 severity="Demoted to ${status}"
997 if [ ${non_clear_duration} -gt ${duration} ]
999 raised_for="(alarm is raised for ${non_clear_duration_txt})"
1006 # prepare HTML versions of elements
1008 [ ! -z "${info}" ] && info_html=" <small><br/>${info}</small>"
1011 [ ! -z "${raised_for}" ] && raised_for_html="<br/><small>${raised_for}</small>"
1013 # -----------------------------------------------------------------------------
1014 # send the slack notification
1016 # slack aggregates posts from the same username
1017 # so we use "${host} ${status}" as the bot username, to make them diff
1019 send_slack "${SLACK_WEBHOOK_URL}" "${to_slack}"
1022 # -----------------------------------------------------------------------------
1023 # send the pushover notification
1025 send_pushover "${PUSHOVER_APP_TOKEN}" "${to_pushover}" "${when}" "${goto_url}" "${status}" "${host} ${status_message} - ${name//_/ } - ${chart}" "
1026 <font color=\"${color}\"><b>${alarm}</b></font>${info_html}<br/>
1027 <small><b>${chart}</b><br/>Chart<br/> </small>
1028 <small><b>${family}</b><br/>Family<br/> </small>
1029 <small><b>${severity}</b><br/>Severity<br/> </small>
1030 <small><b>${date}${raised_for_html}</b><br/>Time<br/> </small>
1031 <a href=\"${goto_url}\">View Netdata</a><br/>
1032 <small><small>The source of this alarm is line ${src}</small></small>
1037 # -----------------------------------------------------------------------------
1038 # send the pushbullet notification
1040 send_pushbullet "${PUSHBULLET_ACCESS_TOKEN}" "${to_pushbullet}" "${host} ${status_message} - ${name//_/ } - ${chart}" "${alarm}\n
1041 Severity: ${severity}\n
1044 To View Netdata go to: ${goto_url}\n
1045 The source of this alarm is line ${src}"
1049 # -----------------------------------------------------------------------------
1050 # send the twilio SMS
1052 send_twilio "${TWILIO_ACCOUNT_SID}" "${TWILIO_ACCOUNT_TOKEN}" "${TWILIO_NUMBER}" "${to_twilio}" "${host} ${status_message} - ${name//_/ } - ${chart}" "${alarm}
1053 Severity: ${severity}
1060 # -----------------------------------------------------------------------------
1061 # send the messagebird SMS
1063 send_messagebird "${MESSAGEBIRD_ACCESS_KEY}" "${MESSAGEBIRD_NUMBER}" "${to_messagebird}" "${host} ${status_message} - ${name//_/ } - ${chart}" "${alarm}
1064 Severity: ${severity}
1072 # -----------------------------------------------------------------------------
1073 # send the telegram.org message
1075 # https://core.telegram.org/bots/api#formatting-options
1076 send_telegram "${TELEGRAM_BOT_TOKEN}" "${to_telegram}" "${host} ${status_message} - <b>${name//_/ }</b>
1077 ${chart} (${family})
1078 <a href=\"${goto_url}\">${alarm}</a>
1084 # -----------------------------------------------------------------------------
1085 # send the kafka message
1091 # -----------------------------------------------------------------------------
1092 # send the pagerduty.com message
1098 # -----------------------------------------------------------------------------
1103 Subject: ${host} ${status_message} - ${name//_/ } - ${chart}
1104 Content-Type: text/html
1106 <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
1107 <html xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0; padding: 0;">
1108 <body style="font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; font-size: 14px; width: 100% !important; min-height: 100%; line-height: 1.6; background: #f6f6f6; margin:0; padding: 0;">
1112 <td style="vertical-align: top;" valign="top"></td>
1113 <td width="700" style="vertical-align: top; display: block !important; max-width: 700px !important; clear: both !important; margin: 0 auto; padding: 0;" valign="top">
1114 <div style="max-width: 700px; display: block; margin: 0 auto; padding: 20px;">
1115 <table width="100%" cellpadding="0" cellspacing="0" style="background: #fff; border: 1px solid #e9e9e9;">
1118 <td bgcolor="#eee" style="padding: 5px 20px 5px 20px; background-color: #eee;">
1119 <div style="font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; font-size: 20px; color: #777; font-weight: bold;">netdata notification</div>
1123 <td bgcolor="${color}" style="font-size: 16px; vertical-align: top; font-weight: 400; text-align: center; margin: 0; padding: 10px; color: #ffffff; background: ${color} !important; border: 1px solid ${color}; border-top-color: ${color};" align="center" valign="top">
1124 <h1 style="font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; font-weight: 400; margin: 0;">${host} ${status_message}</h1>
1128 <td style="vertical-align: top;" valign="top">
1129 <div style="margin: 0; padding: 20px; max-width: 700px;">
1130 <table width="100%" cellpadding="0" cellspacing="0" style="max-width:700px">
1133 <td style="font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; font-size: 18px; vertical-align: top; margin: 0; padding:0 0 20px;" align="left" valign="top">
1134 <span>${chart}</span>
1135 <span style="display: block; color: #666666; font-size: 12px; font-weight: 300; line-height: 1; text-transform: uppercase;">Chart</span>
1138 <tr style="margin: 0; padding: 0;">
1139 <td style="font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; font-size: 18px; vertical-align: top; margin: 0; padding: 0 0 20px;" align="left" valign="top">
1140 <span><b>${alarm}</b>${info_html}</span>
1141 <span style="display: block; color: #666666; font-size: 12px; font-weight: 300; line-height: 1; text-transform: uppercase;">Alarm</span>
1145 <td style="font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; font-size: 18px; vertical-align: top; margin: 0; padding: 0 0 20px;" align="left" valign="top">
1146 <span>${family}</span>
1147 <span style="display: block; color: #666666; font-size: 12px; font-weight: 300; line-height: 1; text-transform: uppercase;">Family</span>
1150 <tr style="margin: 0; padding: 0;">
1151 <td style="font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; font-size: 18px; vertical-align: top; margin: 0; padding: 0 0 20px;" align="left" valign="top">
1152 <span>${severity}</span>
1153 <span style="display: block; color: #666666; font-size: 12px; font-weight: 300; line-height: 1; text-transform: uppercase;">Severity</span>
1156 <tr style="margin: 0; padding: 0;">
1157 <td style="font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; font-size: 18px; vertical-align: top; margin: 0; padding: 0 0 20px;" align="left" valign="top"><span>${date}</span>
1158 <span>${raised_for_html}</span> <span style="display: block; color: #666666; font-size: 12px; font-weight: 300; line-height: 1; text-transform: uppercase;">Time</span>
1161 <tr style="margin: 0; padding: 0;">
1162 <td style="font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; font-size: 18px; vertical-align: top; margin: 0; padding: 0 0 20px;">
1163 <a href="${goto_url}" style="font-size: 14px; color: #ffffff; text-decoration: none; line-height: 1.5; font-weight: bold; text-align: center; display: inline-block; text-transform: capitalize; background: #35568d; border-width: 1px; border-style: solid; border-color: #2b4c86; margin: 0; padding: 10px 15px;" target="_blank">View Netdata</a>
1166 <tr style="text-align: center; margin: 0; padding: 0;">
1167 <td style="font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; font-size: 11px; vertical-align: top; margin: 0; padding: 10px 0 0 0; color: #666666;" align="center" valign="bottom">The source of this alarm is line <code>${src}</code>
1170 <tr style="text-align: center; margin: 0; padding: 0;">
1171 <td style="font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; font-size: 12px; vertical-align: top; margin:0; padding: 20px 0 0 0; color: #666666; border-top: 1px solid #f0f0f0;" align="center" valign="bottom">Sent by
1172 <a href="https://mynetdata.io/" target="_blank">netdata</a>, the real-time performance monitoring.
1193 # -----------------------------------------------------------------------------
1196 if [ ${SENT_EMAIL} -eq 0 \
1197 -o ${SENT_PUSHOVER} -eq 0 \
1198 -o ${SENT_TELEGRAM} -eq 0 \
1199 -o ${SENT_SLACK} -eq 0 \
1200 -o ${SENT_TWILIO} -eq 0 \
1201 -o ${SENT_MESSAGEBIRD} -eq 0 \
1202 -o ${SENT_PUSHBULLET} -eq 0 \
1203 -o ${SENT_KAFKA} -eq 0 \
1204 -o ${SENT_PD} -eq 0 \
1207 # we did send something
1211 # we did not send anything