4 # real-time performance and health monitoring, done right!
5 # (C) 2016 Costa Tsaousis <costa@tsaousis.gr>
8 # Script to send alarm notifications for netdata
11 # - multiple notification methods
12 # - multiple roles per alarm
13 # - multiple recipients per role
14 # - severity filtering per recipient
16 # Supported notification methods:
18 # - slack.com notifications
19 # - pushover.net notifications
20 # - pushbullet.com push notifications by Tiago Peralta @tperalta82 PR #1070
21 # - telegram.org notifications by @hashworks PR #1002
22 # - twilio.com notifications by Levi Blaney @shadycuz PR #1211
23 # - kafka notifications
24 # - pagerduty.com notifications by Jim Cooley @jimcooley PR #1373
26 # -----------------------------------------------------------------------------
27 # testing notifications
29 if [ \( "${1}" = "test" -o "${2}" = "test" \) -a "${#}" -le 2 ]
31 if [ "${2}" = "test" ]
38 [ -z "${recipient}" ] && recipient="sysadmin"
42 for x in "CRITICAL" "WARNING" "CLEAR"
45 echo >&2 "# SENDING TEST ${x} ALARM TO ROLE: ${recipient}"
47 "${0}" "${recipient}" "$(hostname)" 1 1 "${id}" "$(date +%s)" "test_alarm" "test.chart" "test.family" "${x}" "${last}" 100 90 "${0}" 1 $((0 + id)) "units" "this is a test alarm to verify notifications work"
62 export PATH="${PATH}:/sbin:/usr/sbin:/usr/local/sbin"
65 # -----------------------------------------------------------------------------
67 PROGRAM_NAME="$(basename "${0}")"
70 date "+%Y-%m-%d %H:%M:%S"
77 echo >&2 "$(logdate): ${PROGRAM_NAME}: ${status}: ${*}"
100 [ ${debug} -eq 1 ] && log DEBUG "${@}"
103 # -----------------------------------------------------------------------------
105 # check for BASH v4+ (required for associative arrays)
106 [ $(( ${BASH_VERSINFO[0]} )) -lt 4 ] && \
107 fatal "BASH version 4 or later is required (this is ${BASH_VERSION})."
109 # -----------------------------------------------------------------------------
110 # defaults to allow running this script by hand
112 NETDATA_CONFIG_DIR="${NETDATA_CONFIG_DIR-/etc/netdata}"
113 NETDATA_CACHE_DIR="${NETDATA_CACHE_DIR-/var/cache/netdata}"
114 [ -z "${NETDATA_REGISTRY_URL}" ] && NETDATA_REGISTRY_URL="https://registry.my-netdata.io"
115 [ -z "${NETDATA_HOSTNAME}" ] && NETDATA_HOSTNAME="$(hostname)"
116 [ -z "${NETDATA_REGISTRY_HOSTNAME}" ] && NETDATA_REGISTRY_HOSTNAME="${NETDATA_HOSTNAME}"
118 # -----------------------------------------------------------------------------
119 # parse command line parameters
121 roles="${1}" # the roles that should be notified for this event
122 host="${2}" # the host generated this event
123 unique_id="${3}" # the unique id of this event
124 alarm_id="${4}" # the unique id of the alarm that generated this event
125 event_id="${5}" # the incremental id of the event, for this alarm id
126 when="${6}" # the timestamp this event occurred
127 name="${7}" # the name of the alarm, as given in netdata health.d entries
128 chart="${8}" # the name of the chart (type.id)
129 family="${9}" # the family of the chart
130 status="${10}" # the current status : REMOVED, UNITIALIZED, UNDEFINED, CLEAR, WARNING, CRITICAL
131 old_status="${11}" # the previous status: REMOVED, UNITIALIZED, UNDEFINED, CLEAR, WARNING, CRITICAL
132 value="${12}" # the current value of the alarm
133 old_value="${13}" # the previous value of the alarm
134 src="${14}" # the line number and file the alarm has been configured
135 duration="${15}" # the duration in seconds of the previous alarm state
136 non_clear_duration="${16}" # the total duration in seconds this is/was non-clear
137 units="${17}" # the units of the value
138 info="${18}" # a short description of the alarm
140 # -----------------------------------------------------------------------------
141 # screen statuses we don't need to send a notification
143 # don't do anything if this is not WARNING, CRITICAL or CLEAR
144 if [ "${status}" != "WARNING" -a "${status}" != "CRITICAL" -a "${status}" != "CLEAR" ]
146 info "not sending notification for ${status} on '${chart}.${name}'"
150 # don't do anything if this is CLEAR, but it was not WARNING or CRITICAL
151 if [ "${old_status}" != "WARNING" -a "${old_status}" != "CRITICAL" -a "${status}" = "CLEAR" ]
153 info "not sending notification for ${status} on '${chart}.${name}' (last status was ${old_status})"
157 # -----------------------------------------------------------------------------
160 # By default fetch images from the global public registry.
161 # This is required by default, since all notification methods need to download
162 # images via the Internet, and private registries might not be reachable.
163 # This can be overwritten at the configuration file.
164 images_base_url="https://registry.my-netdata.io"
167 # if empty they will be searched in the system path
171 # enable / disable features
177 SEND_PUSHBULLET="YES"
183 DEFAULT_RECIPIENT_SLACK=
184 declare -A role_recipients_slack=()
188 DEFAULT_RECIPIENT_PUSHOVER=
189 declare -A role_recipients_pushover=()
192 PUSHBULLET_ACCESS_TOKEN=
193 DEFAULT_RECIPIENT_PUSHBULLET=
194 declare -A role_recipients_pushbullet=()
198 TWILIO_ACCOUNT_TOKEN=
200 DEFAULT_RECIPIENT_TWILIO=
201 declare -A role_recipients_twilio=()
205 DEFAULT_RECIPIENT_TELEGRAM=
206 declare -A role_recipients_telegram=()
212 # pagerduty.com configs
214 declare -A role_recipients_pd=()
217 DEFAULT_RECIPIENT_EMAIL="root"
218 declare -A role_recipients_email=()
220 # load the user configuration
221 # this will overwrite the variables above
222 if [ -f "${NETDATA_CONFIG_DIR}/health_alarm_notify.conf" ]
224 source "${NETDATA_CONFIG_DIR}/health_alarm_notify.conf"
227 # -----------------------------------------------------------------------------
228 # filter a recipient based on alarm event severity
230 filter_recipient_by_criticality() {
231 local method="${1}" x="${2}" r s
234 r="${x/|*/}" # the recipient
235 s="${x/*|/}" # the severity required for notifying this recipient
237 # no severity filtering for this person
238 [ "${r}" = "${s}" ] && return 0
240 # the severity is invalid
242 [ "${s}" != "CRITICAL" ] && return 0
244 # the new or the old status matches the severity
245 if [ "${s}" = "${status}" -o "${s}" = "${old_status}" ]
247 [ ! -d "${NETDATA_CACHE_DIR}/alarm-notify/${method}/${r}" ] && \
248 mkdir -p "${NETDATA_CACHE_DIR}/alarm-notify/${method}/${r}"
250 # we need to keep track of the notifications we sent
251 # so that the same user will receive the recovery
252 # even if old_status does not match the required severity
253 touch "${NETDATA_CACHE_DIR}/alarm-notify/${method}/${r}/${alarm_id}"
257 # it is a cleared alarm we have sent notification for
258 if [ "${status}" != "WARNING" -a "${status}" != "CRITICAL" -a -f "${NETDATA_CACHE_DIR}/alarm-notify/${method}/${r}/${alarm_id}" ]
260 rm "${NETDATA_CACHE_DIR}/alarm-notify/${method}/${r}/${alarm_id}"
267 # -----------------------------------------------------------------------------
268 # find the recipients' addresses per method
270 declare -A arr_slack=()
271 declare -A arr_pushover=()
272 declare -A arr_pushbullet=()
273 declare -A arr_twilio=()
274 declare -A arr_telegram=()
276 declare -A arr_email=()
278 # netdata may call us with multiple roles, and roles may have multiple but
279 # overlapping recipients - so, here we find the unique recipients.
280 for x in ${roles//,/ }
282 # the roles 'silent' and 'disabled' mean:
283 # don't send a notification for this role
284 [ "${x}" = "silent" -o "${x}" = "disabled" ] && continue
287 a="${role_recipients_email[${x}]}"
288 [ -z "${a}" ] && a="${DEFAULT_RECIPIENT_EMAIL}"
291 [ "${r}" != "disabled" ] && filter_recipient_by_criticality email "${r}" && arr_email[${r/|*/}]="1"
295 a="${role_recipients_pushover[${x}]}"
296 [ -z "${a}" ] && a="${DEFAULT_RECIPIENT_PUSHOVER}"
299 [ "${r}" != "disabled" ] && filter_recipient_by_criticality pushover "${r}" && arr_pushover[${r/|*/}]="1"
303 a="${role_recipients_pushbullet[${x}]}"
304 [ -z "${a}" ] && a="${DEFAULT_RECIPIENT_PUSHBULLET}"
307 [ "${r}" != "disabled" ] && filter_recipient_by_criticality pushbullet "${r}" && arr_pushbullet[${r/|*/}]="1"
311 a="${role_recipients_twilio[${x}]}"
312 [ -z "${a}" ] && a="${DEFAULT_RECIPIENT_TWILIO}"
315 [ "${r}" != "disabled" ] && filter_recipient_by_criticality twilio "${r}" && arr_twilio[${r/|*/}]="1"
319 a="${role_recipients_telegram[${x}]}"
320 [ -z "${a}" ] && a="${DEFAULT_RECIPIENT_TELEGRAM}"
323 [ "${r}" != "disabled" ] && filter_recipient_by_criticality telegram "${r}" && arr_telegram[${r/|*/}]="1"
327 a="${role_recipients_slack[${x}]}"
328 [ -z "${a}" ] && a="${DEFAULT_RECIPIENT_SLACK}"
331 [ "${r}" != "disabled" ] && filter_recipient_by_criticality slack "${r}" && arr_slack[${r/|*/}]="1"
335 a="${role_recipients_pd[${x}]}"
336 [ -z "${a}" ] && a="${DEFAULT_RECIPIENT_PD}"
339 [ "${r}" != "disabled" ] && filter_recipient_by_criticality pd "${r}" && arr_pd[${r/|*/}]="1"
343 # build the list of slack recipients (channels)
344 to_slack="${!arr_slack[*]}"
345 [ -z "${to_slack}" ] && SEND_SLACK="NO"
347 # build the list of pushover recipients (user tokens)
348 to_pushover="${!arr_pushover[*]}"
349 [ -z "${to_pushover}" ] && SEND_PUSHOVER="NO"
351 # build the list of pushbulet recipients (user tokens)
352 to_pushbullet="${!arr_pushbullet[*]}"
353 [ -z "${to_pushbullet}" ] && SEND_PUSHBULLET="NO"
355 # build the list of twilio recipients (phone numbers)
356 to_twilio="${!arr_twilio[*]}"
357 [ -z "${to_twilio}" ] && SEND_TWILIO="NO"
359 # check array of telegram recipients (chat ids)
360 to_telegram="${!arr_telegram[*]}"
361 [ -z "${to_telegram}" ] && SEND_TELEGRAM="NO"
363 # build the list of pagerduty recipients (service keys)
364 to_pd="${!arr_pd[*]}"
365 [ -z "${to_pd}" ] && SEND_PD="NO"
367 # build the list of email recipients (email addresses)
369 for x in "${!arr_email[@]}"
371 [ ! -z "${to_email}" ] && to_email="${to_email}, "
372 to_email="${to_email}${x}"
374 [ -z "${to_email}" ] && SEND_EMAIL="NO"
377 # -----------------------------------------------------------------------------
378 # verify the delivery methods supported
381 [ -z "${SLACK_WEBHOOK_URL}" ] && SEND_SLACK="NO"
384 [ -z "${PUSHOVER_APP_TOKEN}" ] && SEND_PUSHOVER="NO"
387 [ -z "${PUSHBULLET_ACCESS_TOKEN}" ] && SEND_PUSHBULLET="NO"
390 [ -z "${TWILIO_ACCOUNT_TOKEN}" -o -z "${TWILIO_ACCOUNT_SID}" -o -z "${TWILIO_NUMBER}" ] && SEND_TWILIO="NO"
393 [ -z "${TELEGRAM_BOT_TOKEN}" ] && SEND_TELEGRAM="NO"
396 [ -z "${KAFKA_URL}" -o -z "${KAFKA_SENDER_IP}" ] && SEND_KAFKA="NO"
398 # check pagerduty.com
399 # if we need pd-send, check for the pd-send command
400 # https://www.pagerduty.com/docs/guides/agent-install-guide/
401 if [ "${SEND_PD}" = "YES" ]
403 pd_send="$(which pd-send 2>/dev/null || command -v pd-send 2>/dev/null)"
404 if [ -z "${pd_send}" ]
406 # no pd-send available
407 # disable pagerduty.com
412 # if we need curl, check for the curl command
413 if [ \( "${SEND_PUSHOVER}" = "YES" -o "${SEND_SLACK}" = "YES" -o "${SEND_TWILIO}" = "YES" -o "${SEND_TELEGRAM}" = "YES" -o "${SEND_PUSHBULLET}" = "YES" -o "${SEND_KAFKA}" = "YES" \) -a -z "${curl}" ]
415 curl="$(which curl 2>/dev/null || command -v curl 2>/dev/null)"
419 # disable all curl based methods
429 # if we need sendmail, check for the sendmail command
430 if [ "${SEND_EMAIL}" = "YES" -a -z "${sendmail}" ]
432 sendmail="$(which sendmail 2>/dev/null || command -v sendmail 2>/dev/null)"
433 [ -z "${sendmail}" ] && SEND_EMAIL="NO"
436 # check that we have at least a method enabled
437 if [ "${SEND_EMAIL}" != "YES" \
438 -a "${SEND_PUSHOVER}" != "YES" \
439 -a "${SEND_TELEGRAM}" != "YES" \
440 -a "${SEND_SLACK}" != "YES" \
441 -a "${SEND_TWILIO}" != "YES" \
442 -a "${SEND_PUSHBULLET}" != "YES" \
443 -a "${SEND_KAFKA}" != "YES" \
444 -a "${SEND_PD}" != "YES" \
447 fatal "All notification methods are disabled. Not sending notification to '${roles}' for '${name}' = '${value}' of chart '${chart}' for status '${status}'."
450 # -----------------------------------------------------------------------------
451 # find a suitable hostname to use, if netdata did not supply a hostname
453 [ -z "${host}" ] && host="${NETDATA_HOSTNAME}"
454 [ -z "${host}" ] && host="${NETDATA_REGISTRY_HOSTNAME}"
455 [ -z "${host}" ] && host="$(hostname 2>/dev/null)"
457 # -----------------------------------------------------------------------------
458 # get the date the alarm happened
460 date="$(date --date=@${when} 2>/dev/null)"
461 [ -z "${date}" ] && date="$(date 2>/dev/null)"
463 # -----------------------------------------------------------------------------
464 # function to URL encode a string
467 local string="${1}" strlen encoded pos c o
470 for (( pos=0 ; pos<strlen ; pos++ ))
479 printf -v o '%%%02x' "'${c}"
489 # -----------------------------------------------------------------------------
490 # function to convert a duration in seconds, to a human readable duration
491 # using DAYS, MINUTES, SECONDS
494 local s="${1}" d=0 h=0 m=0 ds="day" hs="hour" ms="minute" ss="second" ret
496 s=$(( s - (d * 86400) ))
498 s=$(( s - (h * 3600) ))
500 s=$(( s - (m * 60) ))
504 [ ${m} -ge 30 ] && h=$(( h + 1 ))
505 [ ${d} -gt 1 ] && ds="days"
506 [ ${h} -gt 1 ] && hs="hours"
509 ret="${d} ${ds} and ${h} ${hs}"
515 [ ${s} -ge 30 ] && m=$(( m + 1 ))
516 [ ${h} -gt 1 ] && hs="hours"
517 [ ${m} -gt 1 ] && ms="minutes"
520 ret="${h} ${hs} and ${m} ${ms}"
526 [ ${m} -gt 1 ] && ms="minutes"
527 [ ${s} -gt 1 ] && ss="seconds"
530 ret="${m} ${ms} and ${s} ${ss}"
535 [ ${s} -gt 1 ] && ss="seconds"
543 # -----------------------------------------------------------------------------
548 if [ "${SEND_EMAIL}" = "YES" ]
556 info "sent email notification for: ${host} ${chart}.${name} is ${status} to '${to_email}'"
559 error "failed to send email notification for: ${host} ${chart}.${name} is ${status} to '${to_email}' with error code ${ret}."
567 # -----------------------------------------------------------------------------
571 local apptoken="${1}" usertokens="${2}" when="${3}" url="${4}" status="${5}" title="${6}" message="${7}" httpcode sent=0 user priority
573 if [ "${SEND_PUSHOVER}" = "YES" -a ! -z "${apptoken}" -a ! -z "${usertokens}" -a ! -z "${title}" -a ! -z "${message}" ]
576 # https://pushover.net/api
579 CLEAR) priority=-1;; # low priority: no sound or vibration
580 WARNING) priotity=0;; # normal priority: respect quiet hours
581 CRITICAL) priority=1;; # high priority: bypass quiet hours
582 *) priority=-2;; # lowest priority: no notification at all
585 for user in ${usertokens}
587 httpcode=$(${curl} --write-out %{http_code} --silent --output /dev/null \
588 --form-string "token=${apptoken}" \
589 --form-string "user=${user}" \
590 --form-string "html=1" \
591 --form-string "title=${title}" \
592 --form-string "message=${message}" \
593 --form-string "timestamp=${when}" \
594 --form-string "url=${url}" \
595 --form-string "url_title=Open netdata dashboard to view the alarm" \
596 --form-string "priority=${priority}" \
597 https://api.pushover.net/1/messages.json)
599 if [ "${httpcode}" == "200" ]
601 info "sent pushover notification for: ${host} ${chart}.${name} is ${status} to '${user}'"
604 error "failed to send pushover notification for: ${host} ${chart}.${name} is ${status} to '${user}' with HTTP error code ${httpcode}."
608 [ ${sent} -gt 0 ] && return 0
614 # -----------------------------------------------------------------------------
618 local userapikey="${1}" recipients="${2}" title="${3}" message="${4}" httpcode sent=0 user
619 if [ "${SEND_PUSHBULLET}" = "YES" -a ! -z "${userapikey}" -a ! -z "${recipients}" -a ! -z "${message}" -a ! -z "${title}" ]
621 #https://docs.pushbullet.com/#create-push
622 for user in ${recipients}
624 httpcode=$(${curl} --write-out %{http_code} --silent --output /dev/null \
625 --header 'Access-Token: '${userapikey}'' \
626 --header 'Content-Type: application/json' \
627 --data-binary @<(cat <<EOF
628 {"title": "${title}",
631 "body": "$( echo -n ${message})"}
633 ) "https://api.pushbullet.com/v2/pushes" -X POST)
635 if [ "${httpcode}" == "200" ]
637 info "sent pushbullet notification for: ${host} ${chart}.${name} is ${status} to '${user}'"
640 error "failed to send pushbullet notification for: ${host} ${chart}.${name} is ${status} to '${user}' with HTTP error code ${httpcode}."
644 [ ${sent} -gt 0 ] && return 0
650 # -----------------------------------------------------------------------------
654 local httpcode sent=0
655 if [ "${SEND_KAFKA}" = "YES" ]
657 httpcode=$(${curl} -X POST --write-out %{http_code} --silent --output /dev/null \
658 --data "{host_ip:\"${KAFKA_SENDER_IP}\",when:${when},name:\"${name}\",chart:\"${chart}\",family:\"${family}\",status:\"${status}\",old_status:\"${old_status}\",value:${value},old_value:${old_value},duration:${duration},non_clear_duration:${non_clear_duration},units:\"${units}\",info:\"${info}\"}" \
661 if [ "${httpcode}" == "204" ]
663 info "sent kafka data for: ${host} ${chart}.${name} is ${status} and ip '${KAFKA_SENDER_IP}'"
666 error "failed to send kafka data for: ${host} ${chart}.${name} is ${status} and ip '${KAFKA_SENDER_IP}' with HTTP error code ${httpcode}."
669 [ ${sent} -gt 0 ] && return 0
675 # -----------------------------------------------------------------------------
676 # pagerduty.com sender
679 local recipients="${1}" sent=0
683 WARNING) t='trigger';;
684 CRITICAL) t='trigger';;
687 if [ ${SEND_PD} = "YES" -a ! -z "${t}" ]
689 for PD_SERVICE_KEY in ${recipients}
691 d="${status} ${name}=${value} ${units} - ${host}, ${family}"
692 ${pd_send} -k ${PD_SERVICE_KEY} \
696 -f 'info'="${info}" \
697 -f 'value_w_units'="${value} ${units}" \
698 -f 'when'="${when}" \
699 -f 'duration'="${duration}" \
700 -f 'roles'="${roles}" \
701 -f 'host'="${host}" \
702 -f 'unique_id'="${unique_id}" \
703 -f 'alarm_id'="${alarm_id}" \
704 -f 'event_id'="${event_id}" \
705 -f 'name'="${name}" \
706 -f 'chart'="${chart}" \
707 -f 'family'="${family}" \
708 -f 'status'="${status}" \
709 -f 'old_status'="${old_status}" \
710 -f 'value'="${value}" \
711 -f 'old_value'="${old_value}" \
713 -f 'non_clear_duration'="${non_clear_duration}" \
714 -f 'units'="${units}"
716 if [ ${retval} -eq 0 ]
718 info "sent pagerduty.com notification using service key ${PD_SERVICE_KEY::-26}....: ${d}"
721 error "failed to send pagerduty.com notification using service key ${PD_SERVICE_KEY::-26}.... (error code ${retval}): ${d}"
725 [ ${sent} -gt 0 ] && return 0
731 # -----------------------------------------------------------------------------
735 local accountsid="${1}" accounttoken="${2}" twilionumber="${3}" recipients="${4}" title="${5}" message="${6}" httpcode sent=0 user
736 if [ "${SEND_TWILIO}" = "YES" -a ! -z "${accountsid}" -a ! -z "${accounttoken}" -a ! -z "${twilionumber}" -a ! -z "${recipients}" -a ! -z "${message}" -a ! -z "${title}" ]
738 #https://www.twilio.com/packages/labs/code/bash/twilio-sms
739 for user in ${recipients}
741 httpcode=$(${curl} -X POST --write-out %{http_code} --silent --output /dev/null \
742 --data-urlencode "From=${twilionumber}" \
743 --data-urlencode "To=${user}" \
744 --data-urlencode "Body=${title} ${message}" \
745 -u "${accountsid}:${accounttoken}" \
746 "https://api.twilio.com/2010-04-01/Accounts/${accountsid}/Messages.json")
748 if [ "${httpcode}" == "201" ]
750 info "sent Twilio SMS for: ${host} ${chart}.${name} is ${status} to '${user}'"
753 error "failed to send Twilio SMS for: ${host} ${chart}.${name} is ${status} to '${user}' with HTTP error code ${httpcode}."
757 [ ${sent} -gt 0 ] && return 0
763 # -----------------------------------------------------------------------------
767 local bottoken="${1}" chatids="${2}" message="${3}" httpcode sent=0 chatid disableNotification=""
769 if [ "${status}" = "CLEAR" ]; then disableNotification="--data-urlencode disable_notification=true"; fi
771 if [ "${SEND_TELEGRAM}" = "YES" -a ! -z "${bottoken}" -a ! -z "${chatids}" -a ! -z "${message}" ];
773 for chatid in ${chatids}
775 # https://core.telegram.org/bots/api#sendmessage
776 httpcode=$(${curl} --write-out %{http_code} --silent --output /dev/null ${disableNotification} \
777 --data-urlencode "parse_mode=HTML" \
778 --data-urlencode "disable_web_page_preview=true" \
779 --data-urlencode "text=${message}" \
780 "https://api.telegram.org/bot${bottoken}/sendMessage?chat_id=${chatid}")
782 if [ "${httpcode}" == "200" ]
784 info "sent telegram notification for: ${host} ${chart}.${name} is ${status} to '${chatid}'"
786 elif [ "${httpcode}" == "401" ]
788 error "failed to send telegram notification for: ${host} ${chart}.${name} is ${status} to '${chatid}': Wrong bot token."
790 error "failed to send telegram notification for: ${host} ${chart}.${name} is ${status} to '${chatid}' with HTTP error code ${httpcode}."
794 [ ${sent} -gt 0 ] && return 0
800 # -----------------------------------------------------------------------------
804 local webhook="${1}" channels="${2}" httpcode sent=0 channel color payload
806 [ "${SEND_SLACK}" != "YES" ] && return 1
809 WARNING) color="warning" ;;
810 CRITICAL) color="danger" ;;
811 CLEAR) color="good" ;;
812 *) color="#777777" ;;
815 for channel in ${channels}
819 "channel": "#${channel}",
820 "username": "netdata on ${host}",
821 "icon_url": "${images_base_url}/images/seo-performance-128.png",
822 "text": "${host} ${status_message}, \`${chart}\` (_${family}_), *${alarm}*",
825 "fallback": "${alarm} - ${chart} (${family}) - ${info}",
828 "title_link": "${goto_url}",
836 "title": "${family}",
840 "thumb_url": "${image}",
841 "footer": "<${goto_url}|${host}>",
849 httpcode=$(${curl} --write-out %{http_code} --silent --output /dev/null -X POST --data-urlencode "payload=${payload}" "${webhook}")
850 if [ "${httpcode}" == "200" ]
852 info "sent slack notification for: ${host} ${chart}.${name} is ${status} to '${channel}'"
855 error "failed to send slack notification for: ${host} ${chart}.${name} is ${status} to '${channel}', with HTTP error code ${httpcode}."
859 [ ${sent} -gt 0 ] && return 0
865 # -----------------------------------------------------------------------------
866 # prepare the content of the notification
868 # the url to send the user on click
869 urlencode "${NETDATA_REGISTRY_HOSTNAME}" >/dev/null; url_host="${REPLY}"
870 urlencode "${chart}" >/dev/null; url_chart="${REPLY}"
871 urlencode "${family}" >/dev/null; url_family="${REPLY}"
872 urlencode "${name}" >/dev/null; url_name="${REPLY}"
873 goto_url="${NETDATA_REGISTRY_URL}/goto-host-from-alarm.html?host=${url_host}&chart=${url_chart}&family=${url_family}&alarm=${url_name}&alarm_unique_id=${unique_id}&alarm_id=${alarm_id}&alarm_event_id=${event_id}"
875 # the severity of the alarm
878 # the time the alarm was raised
879 duration4human ${duration} >/dev/null; duration_txt="${REPLY}"
880 duration4human ${non_clear_duration} >/dev/null; non_clear_duration_txt="${REPLY}"
881 raised_for="(was ${old_status,,} for ${duration_txt})"
883 # the key status message
884 status_message="status unknown"
886 # the color of the alarm
890 alarm="${name//_/ } = ${value} ${units}"
892 # the image of the alarm
893 image="${images_base_url}/images/seo-performance-128.png"
895 # prepare the title based on status
898 image="${images_base_url}/images/alert-128-red.png"
899 status_message="is critical"
904 image="${images_base_url}/images/alert-128-orange.png"
905 status_message="needs attention"
910 image="${images_base_url}/images/check-mark-2-128-green.png"
911 status_message="recovered"
916 if [ "${status}" = "CLEAR" ]
918 severity="Recovered from ${old_status}"
919 if [ ${non_clear_duration} -gt ${duration} ]
921 raised_for="(alarm was raised for ${non_clear_duration_txt})"
924 # don't show the value when the status is CLEAR
925 # for certain alarms, this value might not have any meaning
926 alarm="${name//_/ } ${raised_for}"
928 elif [ "${old_status}" = "WARNING" -a "${status}" = "CRITICAL" ]
930 severity="Escalated to ${status}"
931 if [ ${non_clear_duration} -gt ${duration} ]
933 raised_for="(alarm is raised for ${non_clear_duration_txt})"
936 elif [ "${old_status}" = "CRITICAL" -a "${status}" = "WARNING" ]
938 severity="Demoted to ${status}"
939 if [ ${non_clear_duration} -gt ${duration} ]
941 raised_for="(alarm is raised for ${non_clear_duration_txt})"
948 # prepare HTML versions of elements
950 [ ! -z "${info}" ] && info_html=" <small><br/>${info}</small>"
953 [ ! -z "${raised_for}" ] && raised_for_html="<br/><small>${raised_for}</small>"
955 # -----------------------------------------------------------------------------
956 # send the slack notification
958 # slack aggregates posts from the same username
959 # so we use "${host} ${status}" as the bot username, to make them diff
961 send_slack "${SLACK_WEBHOOK_URL}" "${to_slack}"
964 # -----------------------------------------------------------------------------
965 # send the pushover notification
967 send_pushover "${PUSHOVER_APP_TOKEN}" "${to_pushover}" "${when}" "${goto_url}" "${status}" "${host} ${status_message} - ${name//_/ } - ${chart}" "
968 <font color=\"${color}\"><b>${alarm}</b></font>${info_html}<br/>
969 <small><b>${chart}</b><br/>Chart<br/> </small>
970 <small><b>${family}</b><br/>Family<br/> </small>
971 <small><b>${severity}</b><br/>Severity<br/> </small>
972 <small><b>${date}${raised_for_html}</b><br/>Time<br/> </small>
973 <a href=\"${goto_url}\">View Netdata</a><br/>
974 <small><small>The source of this alarm is line ${src}</small></small>
979 # -----------------------------------------------------------------------------
980 # send the pushbullet notification
982 send_pushbullet "${PUSHBULLET_ACCESS_TOKEN}" "${to_pushbullet}" "${host} ${status_message} - ${name//_/ } - ${chart}" "${alarm}\n
983 Severity: ${severity}\n
986 To View Netdata go to: ${goto_url}\n
987 The source of this alarm is line ${src}"
991 # -----------------------------------------------------------------------------
992 # send the twilio SMS
994 send_twilio "${TWILIO_ACCOUNT_SID}" "${TWILIO_ACCOUNT_TOKEN}" "${TWILIO_NUMBER}" "${to_twilio}" "${host} ${status_message} - ${name//_/ } - ${chart}" "${alarm}
995 Severity: ${severity}
1002 # -----------------------------------------------------------------------------
1003 # send the telegram.org message
1005 # https://core.telegram.org/bots/api#formatting-options
1006 send_telegram "${TELEGRAM_BOT_TOKEN}" "${to_telegram}" "${host} ${status_message} - <b>${name//_/ }</b>
1007 ${chart} (${family})
1008 <a href=\"${goto_url}\">${alarm}</a>
1014 # -----------------------------------------------------------------------------
1015 # send the kafka message
1021 # -----------------------------------------------------------------------------
1022 # send the pagerduty.com message
1028 # -----------------------------------------------------------------------------
1033 Subject: ${host} ${status_message} - ${name//_/ } - ${chart}
1034 Content-Type: text/html
1036 <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
1037 <html xmlns="http://www.w3.org/1999/xhtml" style="font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; box-sizing: border-box; font-size: 14px; margin: 0; padding: 0;">
1038 <body style="font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; font-size: 14px; width: 100% !important; min-height: 100%; line-height: 1.6; background: #f6f6f6; margin:0; padding: 0;">
1042 <td style="vertical-align: top;" valign="top"></td>
1043 <td width="700" style="vertical-align: top; display: block !important; max-width: 700px !important; clear: both !important; margin: 0 auto; padding: 0;" valign="top">
1044 <div style="max-width: 700px; display: block; margin: 0 auto; padding: 20px;">
1045 <table width="100%" cellpadding="0" cellspacing="0" style="background: #fff; border: 1px solid #e9e9e9;">
1048 <td bgcolor="#eee" style="padding: 5px 20px 5px 20px; background-color: #eee;">
1049 <div style="font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; font-size: 20px; color: #777; font-weight: bold;">netdata notification</div>
1053 <td bgcolor="${color}" style="font-size: 16px; vertical-align: top; font-weight: 400; text-align: center; margin: 0; padding: 10px; color: #ffffff; background: ${color} !important; border: 1px solid ${color}; border-top-color: ${color};" align="center" valign="top">
1054 <h1 style="font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; font-weight: 400; margin: 0;">${host} ${status_message}</h1>
1058 <td style="vertical-align: top;" valign="top">
1059 <div style="margin: 0; padding: 20px; max-width: 700px;">
1060 <table width="100%" cellpadding="0" cellspacing="0" style="max-width:700px">
1063 <td style="font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; font-size: 18px; vertical-align: top; margin: 0; padding:0 0 20px;" align="left" valign="top">
1064 <span>${chart}</span>
1065 <span style="display: block; color: #666666; font-size: 12px; font-weight: 300; line-height: 1; text-transform: uppercase;">Chart</span>
1068 <tr style="margin: 0; padding: 0;">
1069 <td style="font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; font-size: 18px; vertical-align: top; margin: 0; padding: 0 0 20px;" align="left" valign="top">
1070 <span><b>${alarm}</b>${info_html}</span>
1071 <span style="display: block; color: #666666; font-size: 12px; font-weight: 300; line-height: 1; text-transform: uppercase;">Alarm</span>
1075 <td style="font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; font-size: 18px; vertical-align: top; margin: 0; padding: 0 0 20px;" align="left" valign="top">
1076 <span>${family}</span>
1077 <span style="display: block; color: #666666; font-size: 12px; font-weight: 300; line-height: 1; text-transform: uppercase;">Family</span>
1080 <tr style="margin: 0; padding: 0;">
1081 <td style="font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; font-size: 18px; vertical-align: top; margin: 0; padding: 0 0 20px;" align="left" valign="top">
1082 <span>${severity}</span>
1083 <span style="display: block; color: #666666; font-size: 12px; font-weight: 300; line-height: 1; text-transform: uppercase;">Severity</span>
1086 <tr style="margin: 0; padding: 0;">
1087 <td style="font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; font-size: 18px; vertical-align: top; margin: 0; padding: 0 0 20px;" align="left" valign="top"><span>${date}</span>
1088 <span>${raised_for_html}</span> <span style="display: block; color: #666666; font-size: 12px; font-weight: 300; line-height: 1; text-transform: uppercase;">Time</span>
1091 <tr style="margin: 0; padding: 0;">
1092 <td style="font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; font-size: 18px; vertical-align: top; margin: 0; padding: 0 0 20px;">
1093 <a href="${goto_url}" style="font-size: 14px; color: #ffffff; text-decoration: none; line-height: 1.5; font-weight: bold; text-align: center; display: inline-block; text-transform: capitalize; background: #35568d; border-width: 1px; border-style: solid; border-color: #2b4c86; margin: 0; padding: 10px 15px;" target="_blank">View Netdata</a>
1096 <tr style="text-align: center; margin: 0; padding: 0;">
1097 <td style="font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; font-size: 11px; vertical-align: top; margin: 0; padding: 10px 0 0 0; color: #666666;" align="center" valign="bottom">The source of this alarm is line <code>${src}</code>
1100 <tr style="text-align: center; margin: 0; padding: 0;">
1101 <td style="font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; font-size: 12px; vertical-align: top; margin:0; padding: 20px 0 0 0; color: #666666; border-top: 1px solid #f0f0f0;" align="center" valign="bottom">Sent by
1102 <a href="https://mynetdata.io/" target="_blank">netdata</a>, the real-time performance monitoring.
1123 # -----------------------------------------------------------------------------
1126 if [ ${SENT_EMAIL} -eq 0 \
1127 -o ${SENT_PUSHOVER} -eq 0 \
1128 -o ${SENT_TELEGRAM} -eq 0 \
1129 -o ${SENT_SLACK} -eq 0 \
1130 -o ${SENT_TWILIO} -eq 0 \
1131 -o ${SENT_PUSHBULLET} -eq 0 \
1132 -o ${SENT_KAFKA} -eq 0 \
1133 -o ${SENT_PD} -eq 0 \
1136 # we did send something
1140 # we did not send anything