# - telegram.org notifications by @hashworks PR #1002
# - twilio.com notifications by Levi Blaney @shadycuz PR #1211
# - kafka notifications
-# - pagerduty.com notifications by Jim Cooley @jimcooley PR#????
+# - pagerduty.com notifications by Jim Cooley @jimcooley PR #1373
# -----------------------------------------------------------------------------
# testing notifications
# pagerduty.com configs
PD_SERVICE_KEY=
+declare -A role_recipients_pd=()
# email configs
DEFAULT_RECIPIENT_EMAIL="root"
declare -A arr_pushbullet=()
declare -A arr_twilio=()
declare -A arr_telegram=()
+declare -A arr_pd=()
declare -A arr_email=()
# netdata may call us with multiple roles, and roles may have multiple but
do
[ "${r}" != "disabled" ] && filter_recipient_by_criticality slack "${r}" && arr_slack[${r/|*/}]="1"
done
+
+ # pagerduty.com
+ a="${role_recipients_pd[${x}]}"
+ [ -z "${a}" ] && a="${DEFAULT_RECIPIENT_PD}"
+ for r in ${a//,/ }
+ do
+ [ "${r}" != "disabled" ] && filter_recipient_by_criticality pd "${r}" && arr_pd[${r/|*/}]="1"
+ done
done
# build the list of slack recipients (channels)
to_telegram="${!arr_telegram[*]}"
[ -z "${to_telegram}" ] && SEND_TELEGRAM="NO"
+# build the list of pagerduty recipients (service keys)
+to_pd="${!arr_pd[*]}"
+[ -z "${to_pd}" ] && SEND_PD="NO"
+
# build the list of email recipients (email addresses)
to_email=
for x in "${!arr_email[@]}"
[ -z "${KAFKA_URL}" -o -z "${KAFKA_SENDER_IP}" ] && SEND_KAFKA="NO"
# check pagerduty.com
-[ -z "${PD_SERVICE_KEY}" ] && SEND_PD="NO"
-
# if we need pd-send, check for the pd-send command
+# https://www.pagerduty.com/docs/guides/agent-install-guide/
if [ "${SEND_PD}" = "YES" ]
then
pd_send="$(which pd-send 2>/dev/null || command -v pd-send 2>/dev/null)"
-a "${SEND_PD}" != "YES" \
]
then
- fatal "All notification methods are disabled. Not sending notification to '${role}' for '${name}' = '${value}' of chart '${chart}' for status '${status}'."
+ fatal "All notification methods are disabled. Not sending notification to '${roles}' for '${name}' = '${value}' of chart '${chart}' for status '${status}'."
fi
# -----------------------------------------------------------------------------
# pagerduty.com sender
send_pd() {
+ local recipients="${1}" sent=0
unset t
case ${status} in
CLEAR) t='resolve';;
if [ ${SEND_PD} = "YES" -a ! -z "${t}" ]
then
- ${pd_send} -k ${PD_SERVICE_KEY} \
- -t ${t} \
- -d "${host} ${chart}.${name} is ${status}" \
- -i ${alarm_id} \
- -f 'info'="${info}" \
- -f 'value'="${value} ${units}" \
- -f 'when'="${when}" \
- -f 'duration'="${duration}"
- retval=$?
- if [ ${retval} -eq 0 ]
- then
- info "sent pagerduty.com notification for: ${host} ${chart}.${name} is ${status}"
- return 0
- else
- error "failed to send pagerduty.com notification for: ${host} ${chart}.${name} is ${status} with error code ${retval}."
- fi
+ for PD_SERVICE_KEY in ${recipients}
+ do
+ d="${status} ${name}=${value} ${units} - ${host}, ${family}"
+ ${pd_send} -k ${PD_SERVICE_KEY} \
+ -t ${t} \
+ -d "${d}" \
+ -i ${alarm_id} \
+ -f 'info'="${info}" \
+ -f 'value_w_units'="${value} ${units}" \
+ -f 'when'="${when}" \
+ -f 'duration'="${duration}" \
+ -f 'roles'="${roles}" \
+ -f 'host'="${host}" \
+ -f 'unique_id'="${unique_id}" \
+ -f 'alarm_id'="${alarm_id}" \
+ -f 'event_id'="${event_id}" \
+ -f 'name'="${name}" \
+ -f 'chart'="${chart}" \
+ -f 'family'="${family}" \
+ -f 'status'="${status}" \
+ -f 'old_status'="${old_status}" \
+ -f 'value'="${value}" \
+ -f 'old_value'="${old_value}" \
+ -f 'src'="${src}" \
+ -f 'non_clear_duration'="${non_clear_duration}" \
+ -f 'units'="${units}"
+ retval=$?
+ if [ ${retval} -eq 0 ]
+ then
+ info "sent pagerduty.com notification using service key ${PD_SERVICE_KEY::-26}....: ${d}"
+ sent=$((sent + 1))
+ else
+ error "failed to send pagerduty.com notification using service key ${PD_SERVICE_KEY::-26}.... (error code ${retval}): ${d}"
+ fi
+ done
+
+ [ ${sent} -gt 0 ] && return 0
fi
return 1
# -----------------------------------------------------------------------------
# send the pagerduty.com message
-send_pd
+send_pd "${to_pd}"
SENT_PD=$?