Merge pull request #1384 from ktsaou/master

[netdata.git] / plugins.d / alarm-notify.sh

diff --git a/plugins.d/alarm-notify.sh b/plugins.d/alarm-notify.sh
index 2376a8b2532c611203418b76443b223b0dcacc0b..9f5ca1b09d0aae71ba2fc1fdfa406c5d06421aa4 100755 (executable)
--- a/plugins.d/alarm-notify.sh
+++ b/plugins.d/alarm-notify.sh
@@ -21,6 +21,7 @@
 #  - telegram.org notifications by @hashworks PR #1002
 #  - twilio.com notifications by Levi Blaney @shadycuz PR #1211
 #  - kafka notifications
+#  - pagerduty.com notifications by Jim Cooley @jimcooley PR #1373
 
 # -----------------------------------------------------------------------------
 # testing notifications
@@ -175,6 +176,7 @@ SEND_TELEGRAM="YES"
 SEND_EMAIL="YES"
 SEND_PUSHBULLET="YES"
 SEND_KAFKA="YES"
+SEND_PD="YES"
 
 # slack configs
 SLACK_WEBHOOK_URL=
@@ -207,6 +209,10 @@ declare -A role_recipients_telegram=()
 KAFKA_URL=
 KAFKA_SENDER_IP=
 
+# pagerduty.com configs
+PD_SERVICE_KEY=
+declare -A role_recipients_pd=()
+
 # email configs
 DEFAULT_RECIPIENT_EMAIL="root"
 declare -A role_recipients_email=()
@@ -266,6 +272,7 @@ declare -A arr_pushover=()
 declare -A arr_pushbullet=()
 declare -A arr_twilio=()
 declare -A arr_telegram=()
+declare -A arr_pd=()
 declare -A arr_email=()
 
 # netdata may call us with multiple roles, and roles may have multiple but
@@ -323,6 +330,14 @@ do
     do
         [ "${r}" != "disabled" ] && filter_recipient_by_criticality slack "${r}" && arr_slack[${r/|*/}]="1"
     done
+
+    # pagerduty.com
+    a="${role_recipients_pd[${x}]}"
+    [ -z "${a}" ] && a="${DEFAULT_RECIPIENT_PD}"
+    for r in ${a//,/ }
+    do
+        [ "${r}" != "disabled" ] && filter_recipient_by_criticality pd "${r}" && arr_pd[${r/|*/}]="1"
+    done
 done
 
 # build the list of slack recipients (channels)
@@ -345,6 +360,10 @@ to_twilio="${!arr_twilio[*]}"
 to_telegram="${!arr_telegram[*]}"
 [ -z "${to_telegram}" ] && SEND_TELEGRAM="NO"
 
+# build the list of pagerduty recipients (service keys)
+to_pd="${!arr_pd[*]}"
+[ -z "${to_pd}" ] && SEND_PD="NO"
+
 # build the list of email recipients (email addresses)
 to_email=
 for x in "${!arr_email[@]}"
@@ -376,6 +395,20 @@ done
 # check kafka
 [ -z "${KAFKA_URL}" -o -z "${KAFKA_SENDER_IP}" ] && SEND_KAFKA="NO"
 
+# check pagerduty.com
+# if we need pd-send, check for the pd-send command
+# https://www.pagerduty.com/docs/guides/agent-install-guide/
+if [ "${SEND_PD}" = "YES" ]
+    then
+    pd_send="$(which pd-send 2>/dev/null || command -v pd-send 2>/dev/null)"
+    if [ -z "${pd_send}" ]
+        then
+        # no pd-send available
+        # disable pagerduty.com
+        SEND_PD="NO"
+    fi
+fi
+
 # if we need curl, check for the curl command
 if [ \( "${SEND_PUSHOVER}" = "YES" -o "${SEND_SLACK}" = "YES" -o "${SEND_TWILIO}" = "YES" -o "${SEND_TELEGRAM}" = "YES" -o "${SEND_PUSHBULLET}" = "YES" -o "${SEND_KAFKA}" = "YES" \) -a -z "${curl}" ]
     then
@@ -408,9 +441,10 @@ if [   "${SEND_EMAIL}"      != "YES" \
     -a "${SEND_TWILIO}"     != "YES" \
     -a "${SEND_PUSHBULLET}" != "YES" \
     -a "${SEND_KAFKA}"      != "YES" \
+    -a "${SEND_PD}"         != "YES" \
     ]
     then
-    fatal "All notification methods are disabled. Not sending notification to '${role}' for '${name}' = '${value}' of chart '${chart}' for status '${status}'."
+    fatal "All notification methods are disabled. Not sending notification to '${roles}' for '${name}' = '${value}' of chart '${chart}' for status '${status}'."
 fi
 
 # -----------------------------------------------------------------------------
@@ -624,7 +658,7 @@ send_kafka() {
                 --data "{host_ip:\"${KAFKA_SENDER_IP}\",when:${when},name:\"${name}\",chart:\"${chart}\",family:\"${family}\",status:\"${status}\",old_status:\"${old_status}\",value:${value},old_value:${old_value},duration:${duration},non_clear_duration:${non_clear_duration},units:\"${units}\",info:\"${info}\"}" \
                 "${KAFKA_URL}")
 
-            if [ "${httpcode}" == "200" ]
+            if [ "${httpcode}" == "204" ]
             then
                 info "sent kafka data for: ${host} ${chart}.${name} is ${status} and ip '${KAFKA_SENDER_IP}'"
                 sent=$((sent + 1))
@@ -638,6 +672,62 @@ send_kafka() {
     return 1
 }
 
+# -----------------------------------------------------------------------------
+# pagerduty.com sender
+
+send_pd() {
+    local recipients="${1}" sent=0
+    unset t
+    case ${status} in
+        CLEAR)    t='resolve';;
+        WARNING)  t='trigger';;
+        CRITICAL) t='trigger';;
+    esac
+
+    if [ ${SEND_PD} = "YES" -a ! -z "${t}" ]
+        then
+        for PD_SERVICE_KEY in ${recipients}
+        do
+            d="${status} ${name}=${value} ${units} - ${host}, ${family}"
+            ${pd_send} -k ${PD_SERVICE_KEY} \
+                       -t ${t} \
+                       -d "${d}" \
+                       -i ${alarm_id} \
+                       -f 'info'="${info}" \
+                       -f 'value_w_units'="${value} ${units}" \
+                       -f 'when'="${when}" \
+                       -f 'duration'="${duration}" \
+                       -f 'roles'="${roles}" \
+                       -f 'host'="${host}" \
+                       -f 'unique_id'="${unique_id}" \
+                       -f 'alarm_id'="${alarm_id}" \
+                       -f 'event_id'="${event_id}" \
+                       -f 'name'="${name}" \
+                       -f 'chart'="${chart}" \
+                       -f 'family'="${family}" \
+                       -f 'status'="${status}" \
+                       -f 'old_status'="${old_status}" \
+                       -f 'value'="${value}" \
+                       -f 'old_value'="${old_value}" \
+                       -f 'src'="${src}" \
+                       -f 'non_clear_duration'="${non_clear_duration}" \
+                       -f 'units'="${units}"
+            retval=$?
+            if [ ${retval} -eq 0 ]
+                then
+                    info "sent pagerduty.com notification using service key ${PD_SERVICE_KEY::-26}....: ${d}"
+                    sent=$((sent + 1))
+                else
+                    error "failed to send pagerduty.com notification using service key ${PD_SERVICE_KEY::-26}.... (error code ${retval}): ${d}"
+            fi
+        done
+
+        [ ${sent} -gt 0 ] && return 0
+    fi
+
+    return 1
+}
+
 # -----------------------------------------------------------------------------
 # twilio sender
 
@@ -928,6 +1018,13 @@ send_kafka
 SENT_KAFKA=$?
 
 
+# -----------------------------------------------------------------------------
+# send the pagerduty.com message
+
+send_pd "${to_pd}"
+SENT_PD=$?
+
+
 # -----------------------------------------------------------------------------
 # send the email
 
@@ -1033,6 +1130,7 @@ if [   ${SENT_EMAIL}      -eq 0 \
     -o ${SENT_TWILIO}     -eq 0 \
     -o ${SENT_PUSHBULLET} -eq 0 \
     -o ${SENT_KAFKA}      -eq 0 \
+    -o ${SENT_PD}         -eq 0 \
     ]
     then
     # we did send something